Consumer Protection Regulations
Botswana, Ministry of Investment, Trade and Industry
The regulation make provision for the proper way to lodge complaint, context of complaints with the proper accompanying documents, and how investigations are conducted. Any complaint regarding unfair business practice shall be forwarded to the Director.
Process Flow
Consumer Protection Regulations Current Version
January 2022
The regulation make provision for the proper way to lodge complaint, context of complaints with the proper accompanying documents, and how investigations are conducted. Any complaint regarding unfair business practice shall be forwarded to the Director.
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