Consumer Protection Act
Botswana, Ministry of Investment, Trade and Industry
This Act estalished the Consumer Protection Office. The function of the office include formulate and implement consumer education programmes, assist a consumer or class of consumers to initiate civil or criminal proceedings arisingfrom an unfair business practice and others. The Act provide for the protection of the interests of consumers by means of investigation, prohibition and control of unfair business practice; to disseminate consumer-related information; and to provide for matters connected
Process Flow
Consumer Protection Act Current Version
January 2022
This Act estalished the Consumer Protection Office. The function of the office include formulate and implement consumer education programmes, assist a consumer or class of consumers to initiate civil or criminal proceedings arisingfrom an unfair business practice and others. The Act provide for the protection of the interests of consumers by means of investigation, prohibition and control of unfair business practice; to disseminate consumer-related information; and to provide for matters connected
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